Resilient Leadership: Emotional Intelligence in Action
This practical half-day session helps leaders understand how their emotions, mindset, and behaviour shape team performance - particularly under pressure. It combines emotional intelligence and resilience to support leaders in staying grounded, communicating effectively, and maintaining standards during challenging situations.
Participants will explore how their emotional responses influence others, how pressure impacts decision-making and behaviour, and how to shift from reacting to responding with intention. The session provides practical tools to manage emotional load, build resilience, and create a team environment based on trust, accountability, and psychological safety.
Through real-world scenarios, reflection, and discussion, leaders will develop greater self-awareness and leave with a personalised approach to managing pressure, supporting their team, and leading with consistency and confidence.
Schedule
09:30–09:45 Welcome & introductions
09:45–10:20 Emotional intelligence foundations
(Self-awareness, leadership presence, ripple effect of emotions)
10:20–10:40 Understanding pressure & emotional load
(Stress-performance curve, emotional thresholds, circle of control)
10:40–10:50 Break
10:50–11:25 Responding under pressure
(Practical resilience tools, managing reactions, staying grounded)
11:25–11:50 Leading others under pressure
(Empathy, team dynamics, maintaining standards, trust & accountability)
11:50–12:00 Break
12:00–12:20 Practical application & reflection
(Scenario work, resilience stack, leadership commitments)
12:20–12:30 Wrap up & key takeaways
Key Learning Outcomes
- takeawaysUnderstand how emotions and behaviour impact leadership presence and team dynamics
- Recognise early signs of stress, pressure, and emotional overload
- Apply practical tools to stay grounded and respond rather than react
- Support team wellbeing while maintaining clear expectations and accountability
- Build a personal resilience approach to manage pressure more effectively
About the Speakers:
Joe is an award-shortlisted Learning and Development Consultant with experience spanning multiple industries. He designs and delivers high impact training programmes, develops effective talent strategies, and leads consultancy projects that drive measurable performance and growth. With a particular specialism in leadership and management development, Joe supports organisations to upskill their people in the essential human skills needed to lead effective teams. He has managed teams, partnered closely with stakeholders, and worked with learners at all levels to create bespoke solutions that meet the unique needs of each client.
Interested In The Event?
If you’re interested in attending, you can book online here.
