pro-manchester Retail Lunch 2023

Date: Thursday 27th April 2023
Time: 12:00 PM - 03:00 PM
Location: The Bridgewater Hall, Lower Mosley St, , M2 3WS
Cost: £45 member / £60 non-member
Key Events
Member Event
Retail and Ecommerce

Retailers have continued to face numerous challenges over the last twelve months. The restriction-free return to stores has been a blessing for many and an opportunity to blend in-store experiences and emerging tech with online offering. Inflationary pressures have however impacted consumer attitudes and spending, as well as increased retailer production, logistics and labour costs.

Join us for our annual retail lunch during which we will look at how some retailers have succeeded against this climate, how others have struggled and what can be learnt from both. We will also look forward to the current year, discussing developing trends in the sector and how these may align with anticipated consumer behaviours.



About the Speakers:

Adam Warne CIO - River Island

Adam is the CIO at fashion high street brand River Island, with 20+ years IT experience across a number of sectors. Adam has recently moved on from CIO at N Brown & prior to that had an extensive & successful career at

Adam’s a strong believer that innovation is never hampered by a lack of ideas, but rather a lack of detecting the significance and substance of ideas that already exist, therefore he is driven to leverage technology in smart and bold ways to benefit customers.

Lauren Somers Chartered UK Trade Mark And Designs Attorney - HGF Limited

Lauren Somers is a UK Chartered Trade Mark and Designs Attorney. She helps businesses from multinationals to start-ups to identify, protect and enforce their intellectual property rights. Lauren is co-chair of the pro-manchester Retail & E-commence committee and has particular experience and expertise advising retailers.

Dr Amna Khan Senior Lecturer, Manchester Metropolitan University Business School - Manchester Metropolitan University

Amna is a Senior Lecturer at Manchester Metropolitan University Business School. Amna contributes to the academic discipline of consumer behaviour and retailing, she teaches on undergraduate, postgraduate and commercial retail apprenticeship programs, and regularly publishes her work in leading academic journals.

Amna is an invited keynote speaker at international conferences and a panellist for corporate events.  She  conveys complex idea with simplicity that engage and inspire audiences. She uses her unique consumer and retailing knowledge to contribute to international, national and regional media outlets, and has provided comment for BBC, ITV, Channel 5, BBC Radio and The Conversation. She has featured on Channel 5 retailing documentaries on Supermarkets and leading retail brands, such as, Tesco, Sainsbury’s, Aldi, Lidl, Marks and Spencer. She present her insights on high-street and retailing issues through blog-posts and podcasts. She is an invited keynote speaker.

Linked in –

Danielle King Founder - KIHT Collective

Danielle King is the founder of up and coming slow fashion sportswear brand KIHT Collective – in less than two years they have grown a devoted following for their female focused gymwear and sweats. As well as being shortlisted in the Glamour Wellness awards for best activewear, Womens Health – Best British Activewear brands to know, featured in The Metro fitlist and Cosmopolitan to name a few. They have also worked with charities Refuge and TreeSisters in their pledge to plant a tree for every order placed.

Alongside this Danielle has been invited to speak at various events including the COP26 tour, BBC Bitesize, Natwest x MEN and The University of Manchester to share her knowledge on sustainability in business.


Nicola Gleave Founder - Worn By Us

Nicola created Worn By Us following a breast cancer diagnosis and a desire to raise money and awareness for charity. Nicola began asking celebrities to donate fashion items they had worn to raise money for charity. Interest grew, and she started receiving donations of clothing from others who had heard her story.

Worn By Us evolved through the growing interest of individuals who approached Nicola asking her to sell unwanted clothing items on their behalf – sometimes for proceeds to be donated to charity and sometimes for individuals to receive the proceeds, earning some money back from the sale.

Nicola became very interested in the growing narrative of the impact of fashion on the environment and committed to a core purpose to help to keep clothing in use for longer.
Today, Worn By Us provides services for personal and charity resale, and services for brands and retailers for unwanted stock and resale schemes for their customers.

Lonya Sherief Supply Chain Director - eComplete

Lonya has 10+ years of working in operational leadership roles for eCommerce Supply Chain providers, across Europe, North America and MENA.

Poacher come gamekeeper; Lonya now supports eCommerce brands to optimise their eCommerce supply chain to deliver their commercial strategies.

eComplete is an eCommerce accelerator and capital investor. eComplete accelerate and transform eCommerce brands powered by data, talent, and eCommerce infrastructure. eComplete has talent in every eCommerce discipline which is powered by a rich & credible in-house data platform to enable smarter eCommerce decision-making. Brands can choose from a fully managed end-to-end solution or are able to select across the right blend of services, from supply chain to digital marketing.

Fiona King Founder - Nettle Hospitality
Fiona is the Founder of Nettle Hospitality, a marketing and business development consultancy guiding hospitality and spirits businesses in impactful comms strategies that help them reach new audiences, drive profits, and build loyalty. She was recognised as the MiMA Marketing Professional of the Year in 2023 and has been shortlisted by the IWSC Emerging Talent in Spirits Awards, the JCI Young Talents Awards, and the Insider North West Young Professionals Awards.

Specialising in customer journey and guest experience, she supports ambitious independent hospitality and spirits businesses to grow and thrive, navigating a tough time for the industry. Her hospitality background centres around an in-depth understanding of consumer behaviour and customer experience, recognising the interaction between online and offline activity to drive real customer loyalty.

Jacqui Baker Partner - RSM

Jacqui is a partner at RSM and is head of the firm’s retail sector group in the UK. As an audit Partner based in the North West, Jacqui has a breadth of expertise in retail, advising a number of national retailers together with independent stores. Whilst she specialises in the retail sector, Jacqui also has an interest in entrepreneurial, growing businesses, with extensive experience in advising private equity backed businesses, understanding the unique opportunities and challenges they face.

Jacqui works collaboratively with clients, providing sound commercial advice that enables them to achieve their objectives. Jacqui’s interest in retail goes beyond the office. She is a retailer herself – her womenswear store was shortlisted in the Best New Retailer category of the 2021 Drapers Independents Awards.

Jacqui was also recently appointed as Chair of the ICAEW’s Retail Advisory Group.

Interested In The Event?

If you’re interested in attending, you can book online here.

For any further enquires about this event, contact [email protected]