23rd April 2020, 10:15 am

The Chief Executive of specialist serious injury business CFG Law says achieving gold standard accreditation from Investors in People is the next stage in the development of the expanding firm.

The Cheadle and Manchester-based law firm was granted the second highest level of accreditation available from the respected independent people management organisation at its first attempt.  Along with this it was also granted the IIP’s health and wellbeing accreditation – despite having to complete the assessment process while the UK was in lockdown.

And Richard Clark, CFG’s CEO, said it showed the commitment of everyone in the growing business to the firm’s culture, vision, values and purpose.

Gold accreditation from Investors in People is only awarded to businesses which can demonstrate that they have the relevant policies in place but also, more importantly, that everyone throughout the business at all levels takes ownership for making them come to life. Less than two in five of accredited organisations achieve Gold standard.

Richard said: “It’s a fantastic achievement to have reached the Gold standard at our first attempt and to have completed it digitally while we were all working from home is even better.

“It’s testament to the way everyone in the business works together to build our culture, CFG Life, and ensure we deliver our unique Client First Service for our clients and their families every day.

He added: “We have a strong organisational purpose, ambition and culture based on trust. This is underpinned by the firm’s core values that colleagues share personally and ‘buy into’ – all of which contribute to making CFG Law a great place to work.

“We currently have all of our colleagues working digitally having invested significantly in the technology in recent years and we’ve all enjoyed celebrating this news with a gold theme despite all being at home. The way people have joined in via video conferences shows that we’ve built a real team committed to helping those affected by injury – together.”

Paul Devoy, CEO of Investors in People, said: “Gold accreditation is a fantastic effort for any organisation, and places CFG Law in fine company with a host of organisations that understand the value of people.”

The organisation’s assessor praised the ‘clear and effective leadership in place in CFG Law’ adding: “The values are clearly understood by all managers and staff who know how to interpret these into the desired behaviours.

“The values are aligned with organisational purpose and vision and are embedded or currently being embedded into ‘people’ approaches and processes e.g., recruitment; induction; learning and development; leadership development; performance management; continuous improvement and recognition mechanisms.

“As a consequence of organisational design and the clear positioning of leadership and the values people are able to describe how they feel engaged, empowered, valued and appreciated not only for their skills but for the active contribution they make to the success of the business (through delivering a Client First Service)”.

CFG has recruited more than 30 people in the past 12 months to meet increases in new business, as well as opening its second office in Spring Gardens in Manchester city centre, adding to its first office in Cheadle.

It was named the PI Team of the Year for the second year running at the Manchester Legal Awards win in 2019 and 2020, it was also named as the winner of the Law Society’s Legal Excellence Award for Client Service Excellence in October and was awarded the Spinal Injuries Association’s Torch Trophy for its work with the charity last July.

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