How to have that difficult conversation you’ve been avoiding
|Former barrister turned coach/facilitator, Catherine Brown of Skilful Conversation uses her experience from both negotiations and the courtroom to help others have the difficult conversations they might have been putting off.
Many of her clients fear confrontation when they need to speak up for themselves or a team-member so those conversations keep being put off. Ironically, that often makes the conversations happen in an unplanned or heated manner which is more likely to cause the confrontation they are trying to avoid.
Silence might seem easier but it also has a consequence.
At this event, Catherine Brown, will share some of the techniques she has honed in 15 years as a barrister and 8 years as a coach. Using her experience of addressing judges, negotiating on behalf of clients and scrutinising written evidence in a forensic setting, she has analysed what works and how to apply those techniques to every-day scenarios, covering
There will also be time for questions on any specific challenges.
About the Speakers:
Catherine Brown practised as a barrister for 15 years at Kings Chambers in Manchester and brings all of that advocacy experience with her into her coaching and training business, Skilful Conversation Limited, www.skilfulconversation.com.
Since leaving the bar, Catherine has worked globally as a trainer and coach, founding her company in 2018. Through coaching and facilitation she has made it her mission to support, challenge and empower senior people both inside and outside the legal profession.
As a coach, she deploys her forensic skills to delve beneath the surface and identify what is perhaps not being said, or any incongruity between what is being said and what is being done. She specialises in providing a reflective space which professionals can use to problem-solve or as a sounding board. This has enabled her to assist clients in: obtaining and adjusting to promotion, improving communication skills including presentation skills, developing strategies to develop greater productivity and a better work-life balance.
She has also distilled her vast experience from the courtroom and negotiations into workshops on topics such as Managing Difficult Conversations, helping people break through barriers which are stopping them asking for what they want, or those who are struggling to communicate effectively.